PRIVACY POLICY

Student Loan Coach LLC
Effective Date: 04/01/2026

​

1. Introduction

​

Student Loan Coach LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

​

We specialize in providing educational student loan coaching services and personalized Student Loan Strategy Reports. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule services, or interact with us.

​

By using our website or services, you agree to this Privacy Policy.

​

2. Information We Collect

​

A. Information You Provide Directly

​

We may collect:

• Name

• Email address

• Phone number

• Mailing address

• Financial and student loan information (balances, loan types, repayment plans)

• Income (AGI), family size, and tax filing status

• Any other information you voluntarily provide

​

B. Automatically Collected Information

​

When you visit our website, we may collect:

• IP address

• Browser type and device

• Pages visited and time spent

• Referral source

​

C. Cookies & Tracking Technologies

​

We use cookies to:

• Improve website performance

• Analyze traffic

• Enhance your experience

​

You can disable cookies in your browser settings.

​

3. How We Use Your Information

​

We use your information to:

• Deliver coaching services and Strategy Reports

• Analyze your student loan situation

• Communicate with you (appointments, follow-ups, support)

• Improve our services and website

• Send educational content or marketing (you can opt out anytime)

• Comply with legal obligations

​

4. Sensitive Financial Information Acknowledgment

​

Because our services involve financial and student loan data:

• The accuracy of any analysis depends on the information you provide

• All projections are hypothetical and for educational purposes only

• Federal student loan laws and policies are subject to change

• Your data is used solely to provide clarity and education—not financial advice

​

5. How We Share Your Information

​

We do not sell your personal information.

​

We may share your information with:

• Trusted service providers (scheduling tools, payment processors, email platforms)

• Professional advisors (legal, accounting) if necessary

• Government or legal authorities if required by law

​

All third parties are required to protect your information.

​

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

​

6. Data Security

​

We use reasonable administrative, technical, and physical safeguards to protect your data.

However, no online system is 100% secure, and we cannot guarantee absolute security.

​

7. Data Retention

​

We retain your information only as long as necessary to:

• Provide services

• Meet legal requirements

• Resolve disputes

• Enforce agreements

​

8. Your Privacy Rights

​

You may:

• Request access to your data

• Request corrections

• Request deletion

• Opt out of marketing communications

​

To make a request, contact:
alex@studentloancoach.com

​

9. GDPR (For European Users)

​

If you are located in the European Economic Area (EEA), you have rights under the GDPR, including:

• The right to access your personal data

• The right to correct inaccurate data

• The right to request deletion

• The right to restrict or object to processing

• The right to data portability

​

We process your data based on:

• Your consent

• The need to perform services

• Legitimate business interests

​

You may withdraw consent at any time.

​

10. CCPA (For California Residents)

​

If you are a California resident, you have rights under the CCPA:

• The right to know what personal data we collect

• The right to request deletion

• The right to opt out of the sale of personal information

​

We do not sell your personal information.

​

To exercise your rights, contact:
alex@studentloancoach.com

​

We will not discriminate against you for exercising your rights.

​

11. Third-Party Links

​

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

​

12. Children’s Privacy

​

Our services are not intended for individuals under 18.
We do not knowingly collect data from children.

​

13. Disclaimer of Financial Advice

​

Student Loan Coach LLC does not provide investment, tax, or legal advice.

​

All information provided is educational and intended to help you understand your options. You should consult a qualified professional for advice specific to your situation.

​

14. Changes to This Policy

​

We may update this Privacy Policy periodically.
Updates will be posted with a revised effective date.

​

15. Contact Information

​

Student Loan Coach LLC
renee@studentloancoach.com
(920) 383-1883
https://studentloancoach.com